German Version
PRAXISERFOLG®, individuelle Erfolgskonzepte für Praxen und Kliniken. Unsere Dienstleistung umfasst 
		Strategie, Marketing, Medizin-Innovation, Investment. Wir entwickeln Gesundheitszentren betreuen Management und Mitarbeiter in individuellen 
		Coachings und sind Partner für finanzielle Entscheidungen. PRAXISERFOLG®, individuelle Erfolgskonzepte für Praxen und Kliniken. Unsere Dienstleistung umfasst 
		Strategie, Marketing, Medizin-Innovation, Investment. Wir entwickeln Gesundheitszentren betreuen Management und Mitarbeiter in individuellen 
		Coachings und sind Partner für finanzielle Entscheidungen.
 

We appreciate your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

Storage of access data in server log files
You can visit our websites without giving any personal information. We only store access data in so-called server log files, such as the name of the requested file, the date and time of the retrieval, the amount of data transferred and the requesting provider. These data are evaluated solely to ensure trouble-free operation of the site and to improve our offer and do not allow us to draw any conclusions about you.

SSL encryption
We use SSL encryption on our website. This is mainly used when dealing with confidential or personal contents of the user. For example, this SSL encryption is also used in the processing of payment transactions or inquiries made via our website. You can easily see the insert: In the browser line, the display changes from „http: //“ to „https: //“. The data encrypted via SSL can not be collected by third parties. You should always submit your confidential data only via SSL encryption.

Data collection and use for contract execution
We collect personal information if you voluntarily provide it to us as part of contacting us (for example, by contact form or e-mail) or by placing an order. Which data are collected, can be seen from the respective input forms. We use the information you provide to process your inquiries and in the event of a contractual relationship during its term and within the statutory retention requirements.

Data transfer for fulfillment of the contract
In individual areas, external service providers are also involved in fulfilling the contract. We pass on your data to the extent that this is necessary to fulfill the contractual obligations. In order to process payments, we pass on the necessary payment data to the credit institution commissioned with the payment and any payment service providers commissioned by us.
Responsible handling of personal data and their protection against third parties are particularly important to us in our daily work. In order to be able to process your concerns at any time in a service-oriented manner, it is necessary to save data, to compile statistics for quality surveys or to evaluate them for marketing purposes.
We commit ourselves to comply with the statutory provisions of data protection and to inform our responsible employees and service partners accordingly to the observance of data protection.
By clicking on the send button in the clinic contact form as well as in the order form, you agree that your data will be stored by us.

Data usage for telephone contact
Your phone numbers are stored for processing your inquiries, for appointments, inquiries or for regular information and contact regarding your concerns. You have the right to object to the telephone contact in writing unless the use of the telephone number
is essential for the performance of the cooperation.
Data usage when registering for the e-mail newsletter
If you subscribe to our newsletter, we will use the information required or separately provided by you to send you regular e-mail newsletters. The deregistration from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter.
Data usage for e-mail advertising without newsletter registration and your right of objection
If we receive your e-mail address in connection with a service or the sale of a product and you have not objected to this, we reserve the right to send you regular offers for similar services or products, such as those already received by e-mail. You may object to this use of your e-mail address at any time by posting a message to the contact option described below or through a dedicated link in the e-mail, without any costs other than delivery.

Use of data for postal advertising and your right to object
In addition, we reserve the right to summarize your first and last name, mailing address and – as far as we have received from you in the context of the contractual relationship – your title, academic degree, year of birth and occupation, branch or business name Save lists and use for your own promotional purposes, eg to send interesting offers and information about our services by letter. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

Use of cookies
In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our website

Privacy Policy for the use of Google Analytics
This website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.
Google Analytics uses so-called „cookies“. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en

Browser plugin
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en
Opposition to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set that prevents the collection of your data on future visits to this website: disable Google Analytics

Google AdWords
Our website uses Google AdWords. This is an online advertising program of Google Inc. Conversion tracking is also used in this context. With the help of the program, Google AdWords sets a cookie on your PC as long as you visit our website via a Google ad. After 30 days the cookie loses its validity. The cookie has no personal traceability. If you use our website as a user and the cookie is still working, we and Google will recognize that you have clicked on a corresponding ad and have been redirected to our website. Each Google AdWords customer has a different cookie. In this way, cookies are not traceable via the websites of the advertisers. The data collected through conversion cookies can be used to generate conversion statistics for advertisers. As a customer, we hear the total number of users who responded to our ads and were redirected to the site. However, we do not receive personal information from you. If you disagree with the tracking process, you can disable the Google Conversion Tracking cookie through your browser. In this case please use the help function of the browser. For more information about Google’s privacy policy, please visit http://www.google.com/policies/privacy/.

Use of Facebook, Google+, Twitter and Instagram plugins
On our website so-called social plugins („plugins“) of the social networks Facebook and Google+, the microblogging services Twitter and Instagram are used. These services are provided by the companies Facebook Inc., Google Inc., Twitter Inc. and Instagram LLC. offered („provider“).
Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“). An overview of Facebook’s plugins and their looks can be found here: https://developers.facebook.com/docs/plugins/
Google+ is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA („Google“). For an overview of Google’s plugins and their look, visit: https://developers.google.com/+/web/
Twitter is powered by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103. For an overview of the Twitter buttons and their look, visit: https://twitter.com/about/resources/buttons

Instagram is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA („Instagram“). An overview of the Instagram buttons and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges.

If you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Facebook, Google, Twitter or Instagram. The content of the plugin is transmitted by the respective provider directly to your browser and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are currently not logged in. This information (including your IP address) is transmitted by your browser directly to a server of the respective provider in the USA and stored there. If you are logged in to one of the services, the providers can immediately allocate the visit to our website to your profile on Facebook, Google+, Twitter or Instagram. If you interact with the plugins, for example the „Like“, „+1“, „Tweet“ or „Instagram“ buttons, the corresponding information is also transmitted directly to a provider’s server and saved there. The information will also be posted on the social network, on your Twitter. Published Instagram account and displayed there to your contacts.

The purpose and scope of the data collection and the further processing and use of the data by the providers as well as their rights in this regard and setting options for the protection of your privacy, please refer to the privacy policy of the provider.
Privacy Policy of Facebook: http://www.facebook.com/policy.php
Google Privacy Policy: http://www.google.com/intl/de/+/policy/+1button.html
Privacy Policy from Twitter: https://twitter.com/privacy
Privacy Policy from Instagram https://help.instagram.com/155833707900388/
If you do not want Google, Facebook, Twitter or Instagram to directly map the data collected via our website to your profile in the relevant service, you must log out of the relevant service before visiting our website. You can completely prevent the plugins from being loaded even with add-ons for your browser. With the script blocker „NoScript“ (http://noscript.net/).

Right to information, revocation and contact options.

If you process personal data, you are i.S.d. DSGVO and you have the following rights to us:

1. Right to information

You may request confirmation from us as to whether personal information concerning you is processed by us.

If such processing is available, you can request information from us via the following information:

(1) the purposes for which the personal data are processed;

(2) the categories of personal data being processed;

(3) the recipients or categories of recipients to whom the personal data relating to you have been disclosed or are still being disclosed;

(4) the planned duration of the storage of your personal data or, if specific information is not available, criteria for determining the retention period;

(5) the existence of a right to rectification or deletion of personal data concerning you, a right to restriction of our processing or a right to object to such processing;

(6) the existence of a right of appeal to a supervisory authority;

(7) all available information on the source of the data if the personal data is not collected from the data subject;

(8) the existence of automated decision-making including profiling under Article 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved, and the scope and intended impact of such processing on the data subject.

You have the right to request information about whether the personal data relating to you are transferred to a third country or to an international organization. In this connection, you can request the appropriate guarantees in accordance with. Art. 46 GDPR in connection with the transfer

2. Right to rectification

You have a right to rectification and / or completion to us if the personal data you process is incorrect or incomplete. We have to make the correction immediately.

3. Right to restriction of processing

You may request the restriction of the processing of your personal data under the following conditions:

(1) if you contest the accuracy of your personal information for a period of time that enables us to verify the accuracy of your personal information;

(2) if the processing is unlawful and you refuse the deletion of the personal data and instead demand the restriction of the use of the personal data;

(3) if we no longer need personal information for the purposes of processing, but you need it for the purposes of asserting, exercising or defending legal claims; or

(4) if you object to the processing pursuant to Art. 21 (1) GDPR and it is not yet certain whether the legitimate reasons for which we are entitled outweigh your reasons

If the processing of personal data concerning you has been restricted, these data may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest Union or a Member State.

If the restriction on processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.

4. Right to cancellation

a) Obligation to delete

You may require us to delete your personal information without delay and we are required to delete that information immediately, if any of the following is true:

(1) Personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

(2) You revoke your consent, to which the processing acc. Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. DSGVO and there is no other legal basis for processing.

(3) According to. Art. 21 para. 1 DSGVO objection to the processing and there are no prior justifiable reasons for the processing, or you lay gem. Art. 21 para. 2 DSGVO Opposition to processing.

(4) Your personal data have been processed unlawfully.

(5) The deletion of your personal data is required to fulfill a legal obligation under Union or national law to which we are subject.

6) The personal data concerning you were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.

b) information to third parties

Have we made the personal data concerning you public and we are acc. Article 17 (1) of the GDPR, we shall take appropriate measures, including technical means, to inform the controllers responsible for the processing of the personal data, taking into account available technology and implementation costs, that you: the person concerned has requested the deletion of any links to such personal data or copies or replications of such personal data.

c) Exceptions

The right to erasure does not exist if the processing is necessary

(1) to exercise the right to freedom of expression and information;

(2) to fulfill a legal obligation required by the law of the Union or of the Member States to which we are subject, or to carry out a task of public interest or in the exercise of official authority assigned to us;

(3) for reasons of public interest in the field of public health pursuant to Art. 9 (2) lit. h and i and Art. 9 (3) GDPR;

(4) for archival purposes of public interest, scientific or historical research purposes or for statistical purposes acc. Article 89 (1) GDPR, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or

(5) to assert, exercise or defend legal claims.

5. Right to information

If you have the right to rectify, delete or restrict the processing to us, we are obliged to notify all recipients to whom your personal data have been disclosed of this correction or deletion of the data or limitation of processing, unless this proves to be impossible or involves a disproportionate effort.

You have the right to be informed about these recipients.

6. Right to Data Portability

You have the right to receive personally identifiable information you provide to us in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another person without hindrance, provided that

(1) the processing on a consent acc. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a DSGVO or on a contract acc. Art. 6 para. 1 lit. b DSGVO is based and

(2) the processing is done by automated means.

In exercising this right, you also have the right to obtain that personal data relating to you are transmitted directly by us to another person responsible, insofar as this is technically feasible. Freedoms and rights of other persons may not be affected.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task in the public interest or in the exercise of official authority that has been delegated to us.

7. Right to object

You have the right at any time, for reasons that arise from your particular situation, against the processing of your personal data, which pursuant to Art. 6 para. 1 lit. e or f DSGVO takes an objection; this also applies to profiling based on these provisions.

We will then no longer process your personal information, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, pursuing or defending legal claims.

If the personal data relating to you are processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct mail.

If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes. Regardless of Directive 2002/58 / EC, you have the option, in the context of the use of information society services, of exercising your right to opt-out by means of automated procedures that use technical specifications.

8. Right to revoke the data protection consent declaration

You have the right to revoke your data protection consent declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.

9. Automated decision on a case-by-case basis, including profiling

You have the right not to be subjected to a decision based solely on automated processing – including profiling – that will have legal effect or similarly affect you in a similar manner. This does not apply if the decision

(1) is required for the conclusion or performance of a contract between you and us,

(2) is permitted under Union or Member State legislation to which we are subject, and where such legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests; or

(3) with your express consent.

However, these decisions must not be based on special categories of personal data under Art. 9 (1) GDPR, unless Art. 9 (2) lit. a or g and reasonable measures have been taken to protect the rights and freedoms and your legitimate interests.

With respect to the cases mentioned in (1) and (3), we take reasonable steps to uphold the rights and freedoms and your legitimate interests.

10. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your place of residence, employment or the place of the alleged infringement, if you believe that the processing of the personal data concerning you is against the DSGVO violates.

The supervisory authority to which the complaint has been submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy pursuant to Article 78 of the GDPR.

Responsible for data processing:

Praxiserfolg GmbH Financial Management
Walter-Engelmann-Platz 1
67434 Neustadt
Telephone: 06321-395070
info@praxiserfolg.com

Ursula Weber

Kontakt

PRAXISERFOLG®
Walter-Engelmann-Platz 1
D-67434 Neustadt a.d.W.
Fon: +49 6321 395070
Fax: +49 6321 395080
info@praxiserfolg.com

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